BIS

 
The Background Information Services, Inc. (BIS) Background Check Integration requires setup by Think Ministry Support. See steps below to ensure the appropriate details are provided to TM Support.

The BIS Background Check Integration works with the Platform and BIS to facilitate and automate the creation, completion, and execution of Background Checks.

Managing Background Checks

To manage Background Checks, see: Background Checks

Cost

There is no cost to set up this integration.

There is no cost from Think Ministry to use the Background Check Request Tool; it is included as part of your MinistryPlatform package.

Fees from (BIS) will be assessed as per each church's individual contract agreement.

Integration Setup

Step 1: Integration Sign-Up

To use MinistryPlatform to submit Background Checks to BIS:

  1. Email sales@bisi.com for information and an agreement.  
  2. BIS will work with the church to determine what package best fits the need. Options detailed on the BIS site.
  3. Once you have an account created with BIS, email TM Support to deploy the tool to your Platform instance.
Step 1b: Adjudication (Optional)

BIS reports will show a flag for discrepancy and no flag for clear results. All results should be viewed to ensure understanding of results those and that expected results are what was received.

Returned Background Check Results:

  • No flag - the Background Check record in the Platform will be marked All Clear = True.
  • Flag - the Background Check record in the Platform will be marked All Clear = Undefined to allow for human review and assessment.
Step 2:  Platform Preparation

After TM Support has deployed the BIS Background Check Tool, go to Administration > Configuration Settings to update your BIS credentials

  1. COMMON,BackgroundCheckUsername
  2. COMMON,BackgroundCheckPassword
  3. COMMON,BackgroundCheckCustomer
Step 3: Review and Testing

Review the Initial Setup sections of these components of the integration and customize as needed:

Step 4: Test Submission
  1. Using the Add/Edit Family Tool, create 2 Contacts in MP
    • This will return a sample report with records
      • First Name: Hank 
      • Last Name: Mess
      • Email Address: Use your own so you receive the background check request
    • This will return a sample report with no records
      • First Name: Joe 
      • Last Name: Kleen
      • Email Address: Use your own so you receive the background check request
  2. Create a test submission to ensure the integration is working as currently configured. 
  3. Select Contacts (Hank Mess and Joe Kleen)
  4. Launch the Background Check tool
  5. Select the contacts
  6. Set the Background Check type
  7. Set the ministry
  8. Create the Background Check Request
  9. Read Certification of Use terms
  10. Click Complete
  11. You should receive an acknowledgement that you have submitted it successfully 
  12. Confirm a record has been created on the Background Checks page
  13. Once you receive the email requests, click the link and enter each Contact’s fictional information
    • Hank (any middle initial) Mess; SSN: 333-22-1111; any DOB; any address. 
    • Joe (any middle initial) Kleen; SSN: 111-22-3333; any DOB; any address. 
  14. Complete the BIS process and submit the report
  15. Confirm the results have populated in the Background Checks page.

If any steps fail, contact TM Support.

Supported Packages
  • Executive Level Package (Recommended for high level staff positions)
    • MCI Plus; 7-year County/Statewide Searches (3) on primary name; Federal National Search; MVR; Education Verification (Highest completed); Employment Verification (2). Optional: Credit Check (Onsite inspection must be completed.)
  • Mid-level Staff Package (Recommended for mid-level staff positions)
    • MCI Plus; 7-year County/Statewide Searches (3) on primary name; Federal National Search; MVR; Employment or Education Verification (1).
  • General Staff / Volunteer Package (Most commonly used for volunteers)
    • MCI Plus; 7-year County/Statewide Searches (1) on primary name. Recommendation: If driving, add MVR.

Support

Ongoing support is provided by BIS.  Their support team can be reached by email: Service@BISI.com.

See Also