Group Leaders and Primary Contacts can email the entire Group.

Initial Setup

Some email services may reject emails where the sender's domain doesn't match the organization's domain (e.g., if a volunteer with a gmail.com email address uses the Send Group Email option). As such, it's recommended that a SPoC setup the proxy email feature which sets a standard From email address but still allows all replies to go to the original sender's email address.

To setup the proxy email, see Avoiding SPAM Filters. Remember to use the Portal Admin page for the Configuration Settings to take effect immediately.

Sending an Email

1. Log into My Groups > choose desired Group > click Send Group Email
2. Indicate a message Subject.
3. Indicate the Message.
4. Click Send: 
   • Each Group Participant receives an individual email.
   • Emails sent from My Groups are not recorded in MinistryPlatform.
   • Once the email is sent, it's out of Think Ministry, Inc.'s control. If there is a delay in delivery, it could be an issue with the SMTP server (e.g., STMP server in trial/evaluation/rest mode, organization domain has been black-listed, missing SPF records in public DNS).