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Scheduling a Message

 

You can set a future day/time for your message to send.

  1. Prepare your Message as normal.
  2. Advanced Tab
  3. Start Date/Time as desired (for example, the future date/time the Message should send). Messages can be scheduled to send within the next 6 months, based on the Message Archival schedule. See Q14 of the Message FAQ for more information.
  4. Send your Message as normal. The system holds the Message in Ready to Send status until the Start Day/Time, and sends it as scheduled. 
Please Note: Future messages will be sent according to the authenticated user's timezone preferences set via their user account or the Domain timezone if the user has no specified values set.

Editing a Scheduled Message

A scheduled message creates a Message record as well as individual Recipient records. To make changes to a scheduled message, the Recipient records will need to be edited. See Managing Created Messages to read about all your options.