This article describes how to make a correction when there is an impact to General Ledger.
Correct the Programs Assigned to Donations Distributions
Let's say a donor received their statement and noticed that three gifts of $100 each were credited to the wrong ministry Program. The donor would like for the Donations to be corrected. Since each Program credits a different income account on the church's General Ledger, the General Ledger is impacted by this change.
Recommended Approach: Use the Batch Manager Tool to Create an Adjusting Batch
Optional Approach: Manually Create the Records
You can use a similar approach for any Donation that must be entered into MinistryPlatform that does not need to be exported to your accounting system.
NSF Checks
Handling an NSF check requires creating an offsetting entry in MinistryPlatform, then processing that entry through to the GL system. This way, a negative deposit is created that matches the withdrawal that displays on the Bank Statement. Read more here.
Related Topics
See additional scenarios outlined here: Transferring Donations.