Form Response records associated with Default Contact should be updated to an actual Contact.

For more information about how these get created in your system, see Default Contacts.

Data Health Report Card

The Customer Portal Report Card gives an A grade when you have a decrease of at least 5% from previous month (or none). The number counted is Form Response records associated with Default Contact.

Ways to Improve

Assign Participant Tool

This tool is able to help assign a Contact with the Form Response if it is associated with an Event.

• See Assign Participant Tool

Other Form usages

For the following type of form usages, the default Form Responses will need to be edited to the appropriate contact. If needed, a Contact record may need to be created via the Add/Edit Family tool.

• Stand Alone Custom Form
• Mission Trip Registration (you will need to update the Pledge record as well)
• Opportunity Response (you will need to update the Opportunity Response record as well)
• If the response should be kept anonymous, the default Form Response may be assigned to the Unassigned Contact.

Portal Configuration

• See Portal Login/Authentication 

Views and Notifications

• Views
• View Notifications